How would you rate the appearance of our service technician(s)?
/5
How would you rate the quality of the installation and services provided?
/5
How was the cleanup process?
/5
Overall Rating
5/5
Comments: Basement and Radon Solutions has been such a blessing! My husband and I bought a house to flip that had some major issues with the crawlspace (so bad it couldn’t pass the CL-100). We had water issues, mold, no insulation, radon that needed treated in the crawlspace and slab area, and more. Rod came out to look at the space and really took his time to figure out solutions to all of our issues. He explained everything to us in a way we could understand and also worked with us to try and find a way that we wouldn’t have to shell out extra money for a french drain. In the end, we needed to add it, but he guided us in trying to fix problems to we could avoid it. This company is definitely more concerned with customer care and quality work than getting extra money out of people. They’ve been honest, respectful, thorough, helpful, and transparent through the whole process. Their office staff is fantastic too – So communicative and nice to work with!We had three guys out working on the crawlspace for about 5 days. They were each so kind and friendly and boy did they work hard. We had snow coming towards the end of the week, so they worked long hours to make sure the crawlspace was finished in time. They were happy to answer any questions I had, and you could tell that they take a lot of pride in the work that they do. They were respectful of our house and showed so much integrity. They cleaned up after themselves and didn’t leave any trash behind. They were AMAZING! Now, our crawlspace is GORGEOUS. I would even go under there and that is saying something!! They went above and beyond to fix every one of our issues. All of our other contractors who have been in the crawlspace rave about how nice it is and they’ve all said it’s the nicest crawlspace they’ve worked in. I wish I had a before picture so you could all see the difference because it is night and day! And what’s better is I know everything was done right. If I could give more than 5 stars I would!! Do yourself a favor and reach out to Basement & Radon Solutions. You can trust them completely!
