We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
As someone that has made my living working with tools, I can tell very quickly when someone is a skilled craftsman. Both technicians, Thomas and Carlos did a great job installing my radon mitigation system. They were very, professional, and personable. They cleaned up after the job was done and made sure I was satisfied with the installation. Previously my radon readings were sky high. Now, they are now at very safe level. All around, I’m a very satisfied customer.
I have used Basement & Radon Solution numerous times and they never fail to provide outstanding service. A real person takes your call, they show up when they say they will , get the job done quickly, and at a reasonable price. What more could you ask for!
The technician was mature and knew what he was talking about. No substitute for experience! My fan motor/system sounded like the motor was going bad. This actually went on for several months and I finally decided to have you guys come give me a quote for replacing and he said, how long have you had it off and I said a few days. Well, we cut it on and it sounded great! He said, frequently something will get in there and create noise. I was convinced he was wrong, so I said, okay, but if you have to come back it would be an inconvenience. Well, 6 weeks later and it’s doing well! Thank you!!
Stanley arrived on time. He was professional and informative in all his efforts performing the annual service on our two area dehumidifiers. Job well done! Thank you.
